Frequently Asked Questions
Everything you need to know about GHOST products and orders.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping within the US usually takes 3-5 business days, while international shipping times vary by location.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. Please note that apparel must be unworn with original tags attached to be eligible for a refund.
Do you ship internationally?
Yes, GHOST ships to most countries worldwide. Shipping rates and customs duties are calculated at checkout based on your specific destination.
How can I track my package?
Once your order has shipped, you will receive a confirmation email containing a tracking link. You can also track your status directly through your GHOST account dashboard.
Are GHOST products vegan-friendly?
We offer a wide range of vegan-friendly options, including GHOST Vegan Protein and various lifestyle supplements. Check the product labels for the specific 'Vegan' seal.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay and Sezzle.